TapRun Consulting

The Pricing Newsletter

March, 2018 issue

Hello everybody!

Tax season is now in full swing, so I'm sure you've been looking at your finances.

All too often we focus on the money that's going out (taxes, labor, and rent) when we should be concentrating on the money that's coming in. Remember the most important mathematical formula in business: PROFIT = REVENUE - COSTS.

There's a limit to how much your costs can be cut, but when it comes to revenue, the sky's the limit.

When was the last time you thought about improving your revenues?

Pricing question from a reader

Today's question comes from reader H. H.

You always seem to talk about pricing from the seller's point of view. I'm on the other side of the equation. I'm a non-technical manager and will be overseeing an outsourced software development effort (we have no developers on staff). We're currently talking to two development companies. One is giving us an hourly rate but is unwilling to give us a firm estimate. The other has presented a guaranteed fixed price. How in the world can I compare the two bids?

Hi H.,

You've presented a question as old as time itself: What is the best way to compare apples to oranges?

Unfortunately, there isn't a simple answer to your question. You need a lot more information than just the billing method selected by each company.

In the future, you may want to consider selecting a single billing methodology as a requirement for all incoming proposals. If you're not willing to redo the bidding process, and you're not looking to find additional vendors, you're going to have to work with the information you have.

Here's a quick overview of what I would do. Please remember, however, that what I write should be considered a starting point, not a complete plan of action:

First, I'd check for order qualifiers. In essence, I would want to know if either firm is even worthy of consideration.

Here are some questions that might help you:

Assuming both companies appear reasonably qualified, I'd start thinking about how the different incentives will lead to different outcomes.

The following questions come to mind:

Ultimately, however, I think it all boils down to a famous saying: If you sit down at a poker table and can't spot the sucker, you're the sucker.

Let me say this, as a certified project manager (PMP) who has spent years developing software and overseeing others doing the same: managing software development efforts is incredibly challenging. Studies routinely show that at least half of all software projects end up as failures. You might be betting your future at your firm on what amounts to a coin flip.

I'd strongly push you to think about how you can "cheat" and avoid purchasing custom development entirely.

Have you investigated the possibility of using a commercial-off-the-shelf solution (COTS) instead? A COTS package will almost certainly reduce your risks, costs, and time-to-solution, when compared to building a new system from scratch. Not only that, but COTS solutions will have undergone significantly more testing, due to their larger user base.

If COTS is not a practical solution, I'd strongly recommend finding a consultant who specializes in technical project management to assist with vendor selection and oversight. He'd be able to help you define your project, choose the ideal development team, and oversee the progress of the software engineering. Remember: a stitch in time saves nine.

Questions come from readers like you. If you'd like your questions answered, send them my way.

Pricing in the news

Pricing article from the blog

Notable pricing quote

My father told me 'Name your price in the beginning. If it ever gets more expensive than the price you name, get out of there.' -- Dave Chappelle

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